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Help Center

Help Center

Shipping Destinations:

•             MHC currently offers delivery to any South African residential or business address, excluding PO Boxes

•             Local orders take 2-3 business days to be delivered

•             Deliveries outside Gauteng take 3-5 business days to be delivered via Courier

 

Shipping Cost:

•             Delivery is free for all orders over R3,500 that are within 30 km of our store

•             Shipping charges might vary depending on location & weight

•             Shipping method & shipping charges will be displayed at checkout

You can select your preferred payment method at checkout.

•             We accept secure payments  via Credit Cards, Debit Cards, Snapscan, Instant EFT, S-Code, Debit Cards & MobiCred

•             We also accept offline payments via direct bank deposit 

Your satisfaction is important to us. We offer a 7-day Return & Exchange Policy:

•             If a product gets damaged or was faulty upon delivery - we offer a 100% refund

•             To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase

•             For returns, please email onlinesales2@mhcworld.co.za/ info@mhcworld.co.za with the subject 'Returns' and include your order number, name and the reason for the return

•             Seller will provide the customer with instructions on where to send returned goods.  Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations

•             Please note that customers are responsible for shipping costs of returned items

•             When the returned item is received and inspected, the customer receives a confirmation email, notifying about the status of the refund

•             If the refund is approved, we will refund your order by EFT into your Bank Account

To place an order, simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 3-5 business days. Our support team is always happy to guide you at any step!

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